Managing complex relationships at C suite level has become one of the defining leadership challenges of the current business climate. Senior executives are operating in an environment shaped by heightened scrutiny, regulatory pressure and persistent economic uncertainty. Yet many organisations are structurally overdue for change. This creates a tension at the top. Transformation is widely acknowledged as necessary, while risk tolerance remains stubbornly low. Risk aversion a

There comes a point in every career where competence is no longer the differentiator. You can manage tasks, deliver outputs, hit deadlines and still sense that the next level remains just out of reach. The difference between a capable manager and an excellent leader is rarely about intelligence or effort. It is about mindset, intent and how responsibility is exercised when the answers are not obvious. Management is fundamentally about control and consistency. Leaders, by cont

In every transformation programme, leaders talk confidently about engagement. It has become the default prescription for any complex change: engage earlier, engage wider, engage more. Yet there is a growing recognition inside organisations that engagement itself has limits. There is a point at which well intentioned involvement becomes noise, slows delivery, confuses accountability, and undermines trust. There is also a point at which too little engagement creates a vacuum th

When organisations design a new target operating model, attention often rushes to structure, technology and process. These elements feel concrete and therefore safe. Yet an operating model only works when the people and culture underpinning it are clear, consistent and aligned. That is why understanding the difference between values, behaviours, capabilities and core functions is not basic groundwork. It is the foundation that determines whether the operating model becomes a

Introduction In any change journey, conviction and adaptability are twin forces. The best change leaders understand that successful transformation isn’t about stubborn persistence or endless compromise, it’s about reading the landscape and knowing when to hold your position, and when to listen, learn, and evolve. Standing your ground can provide clarity and confidence to teams navigating uncertainty, but when overused, it can alienate and exhaust them. The art of leadership l

Mondays often come with a long list of competing demands. As leaders and managers know the challenge: how do you motivate staff when we...

In the ever-evolving landscape of modern business, one toxic habit continues to undermine teams and stifle progress quietly:...