The language of organisational capability is changing again. For the past decade, leaders have spoken confidently about resilience, emotional intelligence, and collaboration as the soft skills that matter most. These remain important, but they are no longer differentiators. In 2026, the organisations pulling ahead are prioritising a more nuanced and commercially grounded set of human capabilities and soft skills. What is emerging is a shift from broadly interpersonal competen

In every organisation, people respond to change in ways that reflect how they think, communicate and make decisions. Yet too often, transformation programmes treat staff as a single audience, assuming everyone will adapt at the same pace and with the same motivations. Understanding personality types is not about putting people in boxes. It is about recognising behavioural patterns that influence how individuals absorb information, collaborate with colleagues and move through

Being dyslexic has its challenges, but it also has its superpowers — from innovative thinking to the ability to connect ideas others might miss. It is not uncommon for me to sit in a room and see things way ahead of time. How did you do that? they ask.... not sure I just do. Doing my CV or interviewing is quite difficult, not because I lack the skills, but because I can’t always explain half the things I do. I just do them… they work… and the results are often remarkable, lik