Organisational change rarely fails because the strategy is wrong. More often, it fails because the foundations are not established early enough. The first 100 days of any transformation programme set the tone for everything that follows. During this period, leaders have a unique opportunity to build confidence, create momentum and establish the governance needed to deliver sustainable change. Whether your organisation is embarking on restructuring, implementing a new operatin

Culture is often described as "the way we do things around here". It shapes behaviour, decision making, customer experience, employee engagement and ultimately organisational performance. Yet many transformation programmes focus heavily on structures, systems and processes while overlooking the cultural shifts needed to sustain change. New operating models can be implemented in months. Changing culture can take years. The organisations that succeed understand that culture cha